DOC2US, the first telemedicine provider in Malaysia in compliance with the Ministry of Health to provide digitally signed e-prescription services, today announced its expansion to Myanmar as the technical partner of HOPE Telecare to help accelerate the development of the digital healthcare ecosystem in Myanmar.

HOPE Telecare, Myanmar’s latest all-in-one digital healthcare platform, is a joint venture between Myanmar’s Blue Ocean Investment Limited, TELEMED Company Limited, and homegrown DOC2US, owned by Heydoc International Sdn Bhd.

Dr Raymond Choy, Chief Executive Officer of DOC2US, said, “This joint venture is the first step for DOC2US to extend our locally developed technology and healthcare solution to countries beyond Malaysia. By replicating DOC2US’ existing proven system and business model with “hyper-localised” elements, together with our partners, we aim to complement the physical healthcare ecosystem in Myanmar by freeing up physical medical resources to those who need it.”

With the number of COVID-19 cases continuing to rise in Myanmar, more state resources need to be channeled to combat the infection spread. The JV had earlier called for volunteer doctors to join its virtual health advisory task force to reduce the burden on the public healthcare system. The service would allow the general public to obtain virtual medical consultations for free.

Htun Htun Naing, Chairman of HOPE Telecare, said, “About 70% of our close to 55 million if population is living in the rural area where doctors are not easily found, while our internet penetration rate is growing at more than 10% year-on-year from the current 43%, we believe telemedicine is the way forward to improve the quality of care in the country.”

Hence, the JV takes on the acronym of ‘Helping Our People Everyday’ – HOPE as the telehealth platform’s mobile app name, which stems from the company’s mission to help the people of Myanmar get accessible, affordable, and equitable healthcare services anytime and anywhere.

In partnership with Microsoft, DOC2US is leveraging the company’s Azure cloud platform for better flexibility and scalability. DOC2US also provides HOPE the robust backend system that runs and supports the digital healthcare platform to the frontend where users connect with healthcare professionals and get important health tips and other information. For the upcoming phases, DOC2US will be incorporating its blockchain technology in electronic health record, artificial intelligence and digital signature system to further enhance HOPE’s offerings.

“With the successful rollout in Myanmar, we are actively talking to other partners in our neighbouring countries such as Cambodia, Laos and Vietnam to improve the accessibility to healthcare in those countries. Nevertheless, we are also putting more resources in Malaysia to grow the market share and establish a better ecosystem in Southeast Asia with our strategic partners,” said Dr Choy.

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