NEC Thailand and Siriraj Piyamaharajkarun Hospital Pioneers Contactless Registration Process


NEC Corporation (Thailand) Ltd., hereafter referred to as NEC Thailand, has supported Siriraj Piyamaharajkarun Hospital, Thailand’s largest hospital, with the modernization of its registration process by facilitating contactless, face recognition-based registrations. This system was launched on 1 August 2021 and is in operation for patients using the hospital.

Siriraj Piyamaharajkarun Hospital selected NEC Thailand to provide its world-leading face recognition technology across the facility’s patient registration counters and various touchpoints in order to facilitate a faster and more accurate registration process. NEC’s face recognition technology will also be used at the emergency room, where immediate treatment is required and a patient might not have their ID on hand.

In addition to the face recognition registration system, NEC Thailand also upgraded Siriraj Piyamaharajkarun Hospital’s CCTV system to enhance overall security and help healthcare workers quickly locate patients within the compounds.

With this new solution from NEC, Siriraj Piyamaharajkarun Hospital expects to reduce registration response times and staff responsibilities. By providing contactless registrations for its patients, the medical team can administer treatment more quickly in a safer environment while freeing up additional resources.

A spokesperson from Siriraj Piyamaharajkarun Hospital said, “NEC’s solution helps empower our security system during this pandemic and helps with our resource limitations. With NEC’s expertise, we are able to leverage technology that we weren’t able to deploy previously due to operational challenges. NEC’s work, especially in integrating our existing solutions, was instrumental in supporting Smart Face Recognition and allowing for a faster and more accurate registration process.”

Mr. Ichiro Kurihara, President, NEC Thailand, said, “We are delighted to have deployed NEC’s latest face recognition solution for Siriraj Hospital. A state-of-the-art medical facility that is also one of the oldest and largest in Thailand, Siriraj Hospital hosts high profile visitors, including members of the royal family and many other public figures. NEC’s solutions play a key role in supporting the safety and security of the hospital’s staff and patients. By enabling contactless patient registrations, NEC aims to support safer and more secure environments by reducing in-person exposure, especially in environments such as hospitals where the risks of infection from COVID-19 and other diseases are higher. We will continue innovating and developing solutions that deliver greater social value to society.”

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