Pondok Indah Hospital Group First in Indonesia to Achieve HIMSS EMRAM Stage 6
HIMSS announced today that Pondok Indah Hospital Group has become the first healthcare provider in Indonesia to achieve Stage 6 on the HIMSS Electronic Medical Record Adoption Model (EMRAM). The eight-stage EMRAM measures clinical outcomes, patient engagement and clinician use of electronic medical record technology to strengthen organisational performance and health outcomes across patient populations.
All three hospitals operated by the hospital group have received the award. They are Pondok Indah Hospital – Pondok Indah, Pondok Indah Hospital – Puri Indah, and Pondok Indah Hospital – Bintaro Jaya.
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During the validation, it was noted that clinicians from the hospital group were clearly able to demonstrate how care is documented in the Hospital Information System (HIS), with wide use of computerised orders and digital medication prescriptions over traditional paper forms. Closed-loop administration processes were also well demonstrated for blood and blood products, human milk and medicines administration.
Dr Yanwar Hadiyanto, CEO of Pondok Indah Hospital Group said: “This achievement shows our strong commitment to improve patient satisfaction through continuous improvement of service quality. We believe that one of the important factors to make this happen is through digital transformation. Stage 6 HIMSS EMRAM validation supports the digitalisation efforts that we have been doing at Pondok Indah Hospital Group.”
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“In the digital transformation process, we have integrated supporting services such as laboratories, pharmacy, and radiology with patient medical records, various kinds of software and hundreds of medical equipment, as well as implemented the IT security system to ensure that 95-100% of medical documentation is done and structured digitally, strengthened by clinical decision support. We believe that these efforts can significantly improve the quality of our services and patients’ safety.”
Andrew Pearce, Vice-President Analytics and Global Advisory Lead for HIMSS said: “As a result of Pondok Indah Hospital Group’s incredible efforts, they are the first in Indonesia to be officially validated at EMRAM Stage 6. This means they are clearly demonstrating an ongoing commitment to improve patient safety and the overall quality of clinical care through the effective use and deployment of EMR technology. In so doing, it is an exemplar for others in Indonesia to gain inspiration and guidance from as the country embarks on its Digital Health Transformation Strategy 2024.”
Pondok Indah Hospital Group has integrated various applications to support the overall system from front to back-end. Technology systems include the Hospital Information System (HIS), Enterprise Resource Planning (ERP), Laboratory Information System, Radiology Information System, Call Center and Queuing System – alongside other interconnected systems.
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